SOLUTIONS & SERVICES
INFRASTRUCTURE SOLUTIONS
Apart from the fact that your electronic data processing environment consists of ultra-dense server blades or standalone rack mounted and tower servers of various manufacturers, you can be sure that our consultants can provide you all the required services, which include:
- Planning and sizing
- Configuration
- Deployment
- Load Balancing
- Remote Services
- Monitoring
- Storage integration
- Vendor-specific tools and utilities
Our consultants and technicians have excellent training and all the necessary experience to provide you with solutions of consolidating multiple Servers in a Virtual Server Farm using Hyper-V and VMware server virtualization technologies in order to increase the value of purchased hardware by enhancing resource utilization. They are experts in creating the most optimal virtual environment from your physical server to improve performance, increase security, minimize system downtime, and maximize the return on your IT investment.
Company’s data are without doubt the heart of today’s digital environment. Data Storage solutions are top priority projects for IT Departments because the integrity, availability and protection of the company’s data are of vital importance for the productivity and success of the company. By integrating a Data Storage System in your IT infrastructure, the role of Servers becomes less important, because they now act as peripherals of the Storage systems.
Even if the need of existence of a Storage System is obvious, it is not always clear which is the optimum solution for the company. There are plenty of available alternative solutions, appropriate to satisfy not only your specific needs, but also your long-term company targets.
The role of our company’s consultants is to analyze the nature of your data and your companies’ present and future needs, as well as to propose a solution, which fits perfectly to your environment.
Computer Room and Data center Infrastructure
For most organizations the biggest part of information and data are stored in computer systems. The value of this information that is generated every day is the company’s main «working capital».
The infrastructure of a communication room, computer room or data center that will house the central data processing system, must ensure:
• Ideal temperature, humidity and static electricity conditions
• Uninterruptible electrical power supply,
• High quality fire detection and protection system
• Access control system to ensure that only authorized persons have access
PRECICOM and its associates have a vast experience in designing, constructing and implementing all the necessary technologies to ensure that your company has the appropriate infrastructure in a place that satisfies ideal operational conditions for your computer systems.
The term structural cabling characterizes a series of regulations and standards internationally recognized which applied in the planning, designing, installation and certification of low voltage wiring for unified voice and data network systems.
PRECICOM, in order to provide complete integrated solutions, has technical advisers who follow the evolution in the field of network wiring systems and are able to provide top line reliable solutions that are always at the cutting edge of technology.
Our specialized and experienced staff studies the needs and requirements of the customer and inspects the physical space available, designs the network in order to satisfy the requirements in functionality, reliability, performance and expandability. Performs the installations using materials from a wide range of reliable manufactures and finally certifies that the network operates according to specifications before delivering the project to the customer.
In cases where the customer has contracted his own electricians for the installation, PRECICOM provides the planning and the designing of the network. In this case our engineers supervise the implementation and provide guidance to fully comply with the specifications and on completion certify the installation.
A reliable, high performance and scalable data network is a necessity for any modern business. PRECICOM provides integrated solutions with fully certified engineers who can design, install, and support networks:
Local Area Networks (LAN): From basic SOHO Networks to complex and advanced networks that make use of modern network technologies.
Wide Area Networks (WAN): Remote Access connections and connectivity outside the perimeter of your local Network, combined with our Security and Remote Access solutions and SD-WAN solutions can deliver network designs that ensure protection of your company’s resources from outside threats and consistent application performance.
Wireless Networks: We design and implement secure Wireless Networks solutions, by taking it account local conditions, to ensure the minimum possible interference combined with the maximum network performance.
Electronic data is probably among the most valuable assets of every company, so protecting and archiving that data is one of IT's most important tasks, and often, one of their biggest challenges.
Precicom S.A designs cost-effective solutions to meet your organization’s’ data protection challenges. Our methodology is based in a thorough assessment of your requirements and the delivery of customized solutions and strategies so that your data is always protected and recoverable.
Precicom SA specializes in assessing, designing, and deploying backup and recovery solutions for a wide variety of applications and environments.
Our extensive experience with both tape and disk-based inhouse hardware, as well as, cloud backup services combined with the best of breed software solution give our customers confidence that the solutions we build for them will bring them success.
Precicom engineers focused on Data Protection are constantly training and studying the latest backup technologies so that they can provide you with the best information to succeed.
Organizations must maintain the availability of IT assets and data in the event of planned or unplanned downtime. Business continuity solutions designed to prevent downtime provide high availability to maintain operations in the event of a local system or component failure and disaster recovery to failover to a secondary site should the entire primary site go down. Until recently, the traditional solutions available are complex, operationally intensive, or very expensive.
Precicom’s approach based on a combination of technologies from Citrix and Microsoft helps to prevent interruptions to applications and data and provides a compelling alternative to dedicated hot-site standby facilities and their associated cost and complexity. These technologies based on local, or cloud infrastructures include virtualization, failover clustering, synchronous replication, high availability storage and new systems management solutions.
Precicom engineers and disaster recovery experts will analyze your organization requirements and determine the best course of action to handle your present and future needs.
Our methodology includes conducting a business impact analysis that provides an objective evaluation and a business case. These specifications will be used to determine the optimal design for your organization disaster recovery solution. Our team will work along with your staff to implement and test the designed solution.
Antivirus programs and computer protection software are designed to evaluate data such as web pages, files, software, and applications to help find and eradicate malware as quickly as possible.
Most of our proposals provide real-time protection, which can protect your devices from incoming threats, scan your entire computer regularly for known threats and provide automatic updates; and identify, block, and delete malicious codes and software.
Due to the fact that so many activities are now conducted online and new threats emerge continuously, it’s more important than ever to install a protective antivirus program.
Precicom specializes in Anti-virus solutions by installing and supporting a variety of antivirus and thread protection software from several manufacturers.
The ever-increasing use of the Internet and Web applications, combined with the increase of user access through WEB browsers to Cloud-Based systems, create gaps in security and data protection and make businesses more vulnerable to a multitude of Internet attacks.
A Firewall is a network security device that monitors, and filters incoming and outgoing network traffic based on an organization’s established security policies. At its most basic form , a firewall is essentially the barrier that sits between a private internal network and the public Internet. A firewall’s main purpose is to allow non-threatening traffic in and to keep dangerous traffic out.
The design of systems with various levels of security and control, combined with the installation firewalls products, constitutes the ideal solutions offered by PRECICOM.
Identities are under attack by cyber criminals hoping to exploit user access and privileges to do harm. Identity Security management mitigates these attacks by enforcing granular policies to stop unauthorized access to sensitive resources and data.
Privileged Access Management
Symantec Privileged Access Management (PAM) helps prevent security breaches by protecting sensitive administrative credentials, controlling privileged user access, proactively enforcing security policies, and monitoring and recording privileged user activity across virtual, cloud, and physical environments.
Why Symantec PAM?
- Minimize Risk of Data Breach
- Secure Your Hybrid Environment
- Automate DevOps Pipelines without Risk
- Enable Zero Trust for Privileged Access
Two Factor Authentication
Two-factor authentication (2FA) is a specific type of multi-factor authentication (MFA) that strengthens access security by requiring two methods (also referred to as authentication factors) to verify user identity. These factors can include something you know — like a username and password — plus something you have — like a smartphone app — to approve authentication requests.
2FA protects against phishing, social engineering and password brute-force attacks and secures your logins from attackers exploiting weak or stolen credentials.
As IT infrastructures grow in complexity with the use of varying technology platforms, IT organizations are continuously challenged to meet their service levels for critical business services.
Enterprises need monitoring solutions that can track the end-to-end health and availability of these challenging business services while delivering the right information to the appropriate users.
Precicom S.A. realizing the need for monitoring solutions has made a strategic alliance with eG Innovations (a business service monitoring and management solution for IT infrastructures) to provide the product, implementation, and support services of their “eG Enterprise”.
Current implementations in different kind of companies shows the quality of the other monitor applications we trust
- PRTG Network monitor
- HP Airwave
- Citrix Analytics
VIRTUALIZATION AND CLOUD SOLUTIONS
The cloud is the greatest pooling of resources available at your disposal. Regardless of which cloud you use, our experts can design, configure, implement, and manage shared computing resources whether it is using Azure or AWS.
The power of the cloud is transforming not only behind-the-scenes IT operations, but the end-user experience with the introduction of the virtual workspace.
With the growth of mobile working end users expect their virtual workspace to offer access to the same applications, data, and services as the physical office. Precicom provides solution to create the design and implement the solution of virtual workspace with tools that improve employee productivity and engagement, while ensuring secure, scalable access that protects company privacy and data.
Citrix VDI and DaaS
Citrix simplifies the complexity of creating a virtual workspace. Our Citrix experts can implement Desktop-as-a-Service (DaaS) in the cloud or use Virtual Desktop Infrastructure (VDI) for on-premises desktops. We ensure your data is protected, secure and easily accessible with a superior user experience. Our experts can also combine Citrix Virtual App and Desktop with Windows Virtual Desktop to deploy workloads faster and take advantage of high-definition technology for clear voice and video communications.
Citrix Secure Private Access
Citrix Secure Private Access is a cloud delivered Zero Trust Network Access (ZTNA) solution that delivers adaptive access to IT sanctioned applications whether they are deployed on-prem or in the cloud. Traditional VPN solutions provide access at the network level and are:
- Prone to network level attacks
- Require backhauling of all traffic
- Often requires device management to capture the state of the end user device
Citrix Secure Private Access helps avoid these pitfalls. Secure Private Access provides access only at the application layer thereby preventing network level attacks, does not require backhauling thereby providing a much better end user experience, and provides IT with a set of security controls offering employees with a choice to access IT sanctioned applications on any device, regardless of it being managed or BYO.
Citrix Remote Browser Isolation (formerly Citrix Secure Browser)
Citrix Remote Browser Isolation (formerly Citrix Secure Browser) is a cloud-hosted browser that lets you thoroughly protect your network—without complicating the experience for users. Citrix Remote Browser Isolation is completely separate from your network. That means browsing is 100% isolated and each session is destroyed after use. So even as you expand employee options for working on-the-go, your corporate resources remain safe.
Microsoft Windows Virtual Desktop
As we are facing increasing levels in remote work, our consultants leverage Windows Virtual Desktop, Microsoft’s Azure based desktop service, to create flexible and hybrid work environments. We build and implement a roadmap that identifies your cost savings, efficiency metrics, and improves the security of your data and physical devices.
Most businesses work with a range of operating systems and applications, increasing IT management costs and complexity. Specifically, deploying applications, conducting upgrades, and rolling out regular updates and patches can be extremely expensive and time consuming.
Through Citrix Application Virtualization technologies, Precicom can help you transform your application infrastructure into one centrally managed repository that will stream applications on-demand over the internet or via the corporate network to the personal devices of the end users.
Office 365 Platforms
Office 365 is a Software as a cloud Service (SaaS) solution that combines the traditional Microsoft Office desktop applications, Microsoft application services, and some new productivity services, all of which are enabled as consumable services from Microsoft’s cloud platform. This subscription-based service is paid on either a monthly or annual basis providing an incredibly cost-effective way for organizations to consume their productivity workloads.
Office 365 contains the same core desktop applications as the traditional versions of Microsoft Office, such as Word, Excel, PowerPoint, and Outlook, as well as a suite of other apps and online services for cloud file storage, secure communication, and collaboration. Tools such as Planner, OneDrive, Exchange, SharePoint, Yammer, and Microsoft Teams all come together to provide an unparalleled user experience.
There are several benefits associated with using Microsoft 365:
- Improved collaboration and communication
- Greater productivity
- Anywhere access
- IT control & efficiency
- Automatic upgrades
- Ease IT burdens while increasing user desktop functionality
- Empower employees
Citrix ShareFile
ShareFile is a secure data synchronization and sharing service that allows IT to mobilize all enterprise file service data and empower user productivity anywhere. ShareFile seamlessly integrates with workflow tools such as Microsoft Outlook and provides a rich user experience on any device to enhance productivity.
GoTo Communication and Collaboration Platform
A variety of collaboration software for many customer needs. The platform includes:
- GoTo Connect: Unified phones, meetings, and chat
- GoTo Contact Center: Cloud-based contact center
- GoTo Meeting: Video conferencing platform
- GoTo Webinar: Virtual event platform
- GoTo Room: Conference room hardware
- GoTo Training
Microsoft Intune
Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). It allows control of how organizations devices are used, including mobile phones, tablets, and laptops. In addition, specific policies can be configured to control applications.
Remote Access and Support
Employees can easily, securely access files, programs, and the network – wherever they’re working; and IT has seamless, reliable access to any machine. These tools make hybrid work possible for everyone.
The GoTo software portfolio for Remote Access and Helpdesk support includes:
GoTo Resolve: All-in-one remote IT
Pro: Remote device access
Central: Remote monitoring & management
Rescue: Remote IT support
GoToMyPC: Remote desktop access
GoToAssist: Remote support software
BUSINESS ANALYTICS
Our aim is to help organizations of all sizes generate, analyze, and report their data. We use quantitative methods to prepare, mine, manage and visualize data to provide our customers the autonomy to make more data-driven decisions. When we design, build, or integrate a solution we ensure the best quality and service as possible.
Using Data Analytics our consultants enhance the decision-making ability using visual, automated, and business intelligent reporting. Qualitative and quantitative data analysis is used to promote faster and more accurate decision making.
Through dashboards we translate complex data into easily digestible information. We do so with red, amber, and green Key Performance Indicators (KPIs). Custom views and highly interactive data are enabled to match the level of decision making of the user.
SERVICES
The increase of remote workforce population created the need of a scalable, secure infrastructure for user collaboration and applications. Citrix provides the technology and plays a major role in organizations digital workspace strategy.
Precicom has been a Citrix partner for nearly twenty years. Our team is certified to implement and resell the full stack of Citrix technologies and associated maintenance. From current environment remediation to transitioning to a Citrix as-a-service consumption model, Precicom has the expertise to create an application and data delivery model that serves any organization user population.
Precicom is a Citrix Gold Solutions provider for the last ten years employing a group of highly specialized consultants and engineers.
Our Citrix consulting and support capabilities include:
Professional Services: Design, Deploy and Adopt Virtual Apps, Virtual Desktops, Secure Private Access, NetScaler and SD-WAN.
Cloud Services: Citrix-As-A-Service Offerings for Applications, Desktops, Mobility.
Support Services: Outsourced Operations for Client-Provided 1st Tier Help Desk and highly skilled support for 2nd and 3rd Tier Layers.
Maintenance and Renewals: Team of experts assist customers making the right upgrade, and renewal decisions.
Services for Public, Private and Hybrid Cloud Models.
Cloud migration is the process of moving data, applications, or other business elements to a cloud computing environment.
Precicom S.A. has the experience and expertise to ensure customers transition to the Cloud is successful.
Our approach provides:
- Cloud Readiness and Planning Assessment: Through a comprehensive discovery process, our consulting team assesses customers current environment and analyzes the resources available and required to leverage the cloud. Determines the right cloud right strategy and what services provided by the cloud can be leveraged in the implementation
- Cloud Migration: While each cloud migration has a unique set of drivers and requirements, Precicom’s methodology ensures a smooth migration of the right applications and infrastructure at the right time.
- Managed Cloud Administration: Our technical team configures and continuously monitor customer’s Citrix, Azure or AWS IaaS, SaaS, or DaaS Cloud platforms. By consistently analyzing performance data, uncover and optimize Cloud services that allow customers to use the Cloud for enterprise applications, data storage, group collaborations and more.
Microsoft Office 365 Deployment
Precicom provides a migration strategy aligned with organizations business needs. We create a project plan based on our experience with numerous other migration projects and we progress with configuring the deployment, migrate user data, test deployment, and establish policies based on best practices.
Precicom offers expert, affordable IT consulting services to help you achieve your short- and long-term IT objectives.
- Business needs assessment for developing IT system solutions that meet organization’s objectives.
- System Vulnerability Assessments for identifying threads and vulnerabilities for the IT system
- Security Assessments to identify security breaches of the system creating threats for hacking and cyber-attacks.
- Disaster Recovery and Continuity Planning: Our consultants advise on the right backup solutions, failover plans, and disaster recovery plan for your Cloud or on-premises implementation.
Hardware and Systems have a limited life span. Skilled technical support along with preventative maintenance, can help avoid costly downtime and extend the useful operation of your infrastructure. Precicom’s Support & Maintenance service provides complete end-to-end technical support for its customers
A highly qualified team of technicians is available to support customers IT systems based on various types of Maintenance support contracts to satisfy customer’s requirements.
- Hardware Support for Servers, Storages, Networks, Desktops, Peripherals
- Microsoft Operating System Software Support
- Citrix Systems Support
- Network System/Device Support
- Help Desk Support
- On-site technical personnel assignments
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